Shipping policy
Free shipping on every order. We ship only within the USA.
Last updated: October 6, 2026
1. Where We Ship
We ship only within the USA. Every order ships to a street address in the USA.
We do not ship to P.O. boxes, APO/FPO/DPO military addresses, and U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands, American Samoa, Northern Mariana Islands). Sheds are large, heavy items that need a street address for delivery.
2. Shipping Cost
Shipping is free on every order. There is no minimum order amount.
3. Processing Time
Orders are processed and shipped within 1 to 2 business days, Monday to Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays are processed the next business day.
4. Delivery Time
| Method | Cost | Processing | Delivery after shipping |
|---|---|---|---|
| Free Standard Shipping | Free | 1 to 2 business days | 3 to 5 business days |
Delivery times are estimates from the carrier and can be affected by weather or carrier delays.
5. Tracking
When your order ships, we email you a tracking number. You can also check status on our Track Your Order page or in your account.
6. Receiving Your Delivery
- Make sure the delivery address and phone number at checkout are correct. The carrier may call to arrange delivery.
- Sheds ship in large, heavy boxes. Plan for two people to move them.
- Check the packaging when it arrives. If you see damage, take photos and contact us.
7. Address Changes
Contact us as soon as possible if you need to change your delivery address. Once an order has shipped, we may not be able to change it.
8. Damaged or Lost Packages
If your package arrives damaged or is lost, contact us and we will make it right under our Refund Policy.
9. Sales Tax
Sales tax, where applicable, is calculated at checkout.
10. Contact Us
Avacel LLC
12630 Rya Rd
Anchorage, AK 99516
United States
Email: contact@avacel.shop
Phone: +1 (240) 371-8817
Hours: Monday to Friday, 9:00 AM to 5:00 PM Eastern Time